Raiffeisenbank Volketswil, Switzerland
Embracing the future, the Raiffeisenbank in Volketswil, Switzerland, is transforming the customer experience by welcoming its patrons as guests.
Local bank branches face a major challenge. What can local consulting look like in the digital age? Designing the point of sale (POS) is becoming an important component in making bank branches future-ready. Customers should be made to feel valued – a sentiment reflected not only in the service, but also in the interior design. In Volketswil, high-quality natural materials like wood and stone are combined with an equally natural color palette of sand and green hues. An interior design that warmly welcomes all, embodying the spirit of hospitality. For the interior, the team from Detail Design, drew inspiration from inviting, cozy atmospheres and friendly cafés.
Feels like Home
It is a little like coming home. At the Raiffeisenbank in Volketswil our furniture impressively creates a balance between a cozy and inviting ambiance and the professional advisory spaces – seamlessly coexisting in several communication areas. This concept is particularly effective in the versatile lounge area. The inviting Yuuto Sofa, 375 Armchairs, and 375 Side Tables create an atmosphere of trust and relaxation, suitable for both formal and informal conversations.
Customer service meets New Work
Whether for a quick chat with colleagues or a coffee break, the Sheru Barstools at the counter not only appeal to customers, but aim to create an appealing work environment for the bank's staff. Complementing the relaxed, communicative areas, height-adjustable Exec-V Desks were integrated to enhance functionality, fostering ergonomic and healthy working conditions. Thanks to the careful integration of cabling and a docked container, these desks maintain a tidy, presentable appearance that harmoniously blends into the service area. The desk chair Leadchair Management Soft brings a touch of sophistication to the workplace, perfectly complemented by Sheru Chairs harmoniously for consultations.